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Help with PDF Documents

Adobe Acrobat Reader
The majority of the files found on the Ohio Judicial Conference website require Adobe Acrobat Reader to view. This is the most widely accepted and compatible document view platform and is free and easily downloadable. In order to view PDF files in the manner intended please update your Adobe Acrobat Reader to the latest version. You can find the latest version of Acrobat Reader here.

A number of website visitors have encountered problems reading Adobe pdf documents on our site.  When you try to open a pdf document, you get a blank browser window and a message that there is something wrong with the file.  Here is a work-around and two solutions.

Work-around

  • Instead of left-clicking on a link to a pdf document, right-click on the link.
  • A menu appears.  Choose "Save Target As."
  • Save the file to your desktop or some other convenient place on your computer.
  • Double-click on the file as usual to open it.

Solution

It appears the problem lies in the interaction between Adobe Acrobat Reader 6.0 and some types of server security software. 

A document in the Adobe website support area addresses the issue: "PDF file doesn't open in Web browser (Acrobat 6.0 or Adobe Reader 6.0 on Windows)" . 

Here are two possible fixes--whether they work on your computer may depend on your local configuration.

  • Change a setting on your Acrobat Reader to no longer open pdf documents inside a browser.  To do that, open your Acrobat Reader, go to Edit>Preferences>General, and uncheck "Display PDF in Browser."  After that, when you click on a pdf document link it will open in a separate Acrobat Reader window.
  • Update your Acrobat Reader with the latest version: start Acrobat Reader, go to Help>Update, and follow the instructions to install the update.

Please let us know if these fixes work--email the OJC webmaster.  If you need us to, we will email you the PDF file.